The MyGov Corona Helpdesk on WhatsApp now allows users to locate their nearest vaccination centre and book their vaccine-appointment. The Ministry of Health and MyGov announced it. To contact MyGov Corona Helpdesk chatbot, citizens can save the WhatsApp number +91 9013151515 on their phones, start a chat by typing ‘Book Slot’ and send it to the number. This will generate a 6-digit one-time password on the respective mobile phone number. Users then choose a preferred date and location, based on the pincode and vaccine type. All users can follow this sequence to get a confirmation of their centre and day of their vaccine appointment.
Since its launch in March 2020, the MyGov Corona Helpdesk on WhatsApp has emerged as one of most authentic sources of Covid-related information during the pandemic and served as a critical instrument in fighting the public-health crisis for over 41 million users across India. On 5 August, MyGov and WhatsApp also introduced the ability for users to download vaccine certificates from the chatbot. More than 32-lakh certificates have been downloaded by users across the country so far.
