Good news for iPhone users, the popular Meta-owned instant messaging app WhatsApp is reportedly working to bring Communities to its WhatsApp Business app for iOS.
The platform is likely to add a new entry point for the new feature within app settings, instead of removing the Business Tools tab introduced last year, WABetaInfo reported.
With the new feature, businesses will be able to access the full list of communities they’ve previously joined, including their subgroups and community announcement groups.
Furthermore, businesses will be able to create a new community within this category.
The new feature will be helpful for businesses as they will be able to easily take feedback from their customers by creating dedicated communities and subgroups.
The ability to create and manage WhatsApp business communities is currently under development and is expected to be released in future updates to the application, the report said.
