Tata Motors, will celebrate ‘National Customer Care Day’ on 23rd October to commemorate the day when the first truck was rolled out from Tata Motors Jamshedpur plant in 1954. The company will also launch its annual customer-engagement program, the Grahak Samvaad, from 20th to 28th October 2021. The program aims to educate the customers about the company’s innovative service and product offerings.
Through Sampoorna Seva 2.0, Tata Motors further offers best-in-class commercial vehicle value-added service, thus offering the customers acomplete peace of mind. Sampoorna Seva 2.0 package includes breakdown assistance, guaranteed turnaround time, Annual Maintenance Contracts (AMC), and easy availability of genuine spare parts, along with its other best-in-the-industry value-added services like Uptime Guarantee, Onsite Service and Fuel Efficiency Management Program. Commenting on this unique program, Mr. R Ramakrishnan, Global Head – Customer Care, Commercial Vehicle Business Unit, Tata Motors, said, “We look forward to the suggestions, views and market information received via our partners and customers and implement those learnings in the development of our products and services.”
