ONDC and Meta have partnered to support small businesses in leveraging digital commerce. The partnership will enable and educate small businesses on building seamless conversational buyer and seller experiences on WhatsApp through an ecosystem of Meta’s business and technical solution providers.
The partnership will also digitally upskill five lakh MSMEs through the Meta Small Business Academy, which offers certification to empower entrepreneurs and marketers to gain critical digital marketing skills to grow on Meta apps.
ONDC’s MD & CEO, T Koshy, stated that the partnership will digitally upskill these businesses and enable them to connect with a wider customer base. The partnership aims to accelerate and democratize the digital landscape, empowering MSMEs to build digital visibility and boost their businesses. The partnership will pave the way for millions of small businesses by providing them with the right impetus for growth.