Flipkart, India’s homegrown e-commerce marketplace, announced the launch of Home Product Services on its app for customers to meet their product repair, maintenance and installation service requirements. The after-sales services will be delivered by Flipkart’s service arm, Jeeves, that provides end-to-end post-purchase service solutions to consumers and businesses. Apart from shopping on their trusted app, customers will now be able to access hassle-free repair, maintenance, and installation services on the Flipkart app under the category ‘Repair & More’.
These services will be available for all home products, irrespective of where they were purchased, and catered by trained experts for categories ranging from mobiles, home appliances,tablets, laptops, furniture, consumer electronics, and more.
With over 300 walk-in service centers, 1000+ service partners, 9,000+ trained engineers, and a presence in 400 cities, Jeeves will cater to the after-sales service requirements of customers even in remote parts of the country. The rich and extensive experience of servicing more than 90 national and international brands across 40+ categories, reinforces Jeeve’s capability to offer reliable solutions to customers. Along with convenience and expert service from trained technicians, customers will get service guarantee and access to genuine spares at a standard price.